How to Build Brand Loyalty Through Stewardship, Part 2

3 Ways to Change Your Customer's Day, Every Day!

In today’s ultra-competitive landscape, customer relationship management is vital and while CRM software can help mid to large businesses, that’s not what I am talking about here.

There are too many options to allow this pillar of good business conduct to crumble.The customer is not a widget or a statistic and should not be taken for granted by anyone. They should be valued as much as the employee values their paycheck. It is impossible for loyalty programs, rewards cards and “cool places” to hang to replace the importance of building and stewarding a customer relationship well.

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How to Know, Live & Love Your Life Purpose (Part 2 of 4)

4 Helpful Ways to Know Your Purpose!

In a Boston Globe article from 2014, a Tampa market research firm, Marketdata, claimed that $549 million a year is spent on self-help books with diet books leading the charge.  I have spent some of those dollars on these. Books like how to be a better husband, a better manager of time, an essentialist, someone who knows his strengths and much more. There is a reason that Rick Warren’s book has sold over 30 million copies since its release in 2002.

I believe that people want to know their purpose — do you?

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